What is FBA?
FBA, also known as Fulfillment by Amazon, is a service that helps Amazon sellers outsource shipping to Amazon. With this fulfillment option, Amazon stores, picks, packs, ships, and delivers the products to customers. Amazon also handles customer service and returns for those orders.
Why should your business use FBA?
1. Your products are eligible for Amazon Prime FREE Two-Day Shipping, FREE Shipping, and more
Prime members love FREE Two-Day Shipping. When you list products for FBA, they are eligible for free shipping, too. Qualified FBA listings are displayed with the Prime logo, so customers know that Amazon handles packing, delivery, customer service, and returns.
2. Customers get Amazon's trusted customer service and returns.
FBA leverages the Amazon customer service network stretching around the globe, managing customer inquiries, refunds, and returns for your FBA orders.
Customers can contact customer support via phone or email, day or night. This service is provided at no extra charge to you. When you use FBA, your time can be spent growing your business or taking a vacation, rather than managing customer service
For orders from the Amazon.ca website that Amazon fulfills, it also manages all customer service associated with fulfilment of your FBA products. The Online Returns Centre provides customers with help pages and details. If the customer wants to return a product, they are directed to the convenient Online Returns Centre.
3. Our services let your business scale quickly
Amazon fulfillment centers are built with your inventory in mind, and there's no minimum for the number of products you send. Amazon handles the details to save you time, so you can focus on your business. FBA’s specialized services can help you grow your business without new investments in capital or staffing.
Sell from your own or third-party ecommerce sites, with Amazon picking, packing, and shipping to your customers.
4. It's cost-effective
You are charged only for storage space and the orders we fulfill. The cost of shipping is included in your fees, with no extra charge for Amazon Prime FREE Two-Day Shipping and free shipping on eligible orders.
How do I get started with FBA?
We know that it's sometimes difficult to navigate the intricacies of Amazon's processes. Reach Ecomm is here to help! We offer FBA set-up services for your business. Reach out now to get started